Operations Coordination and Support

Operations Coordination and Support guarantees that a set of management and coordinating activities are in place to ensure that operational activities run smoothly across the e-infrastructure. This service guarantees a seamless federated infrastructure that delivers services at an agreed service level.

Operations Coordination and Support makes sure that members of the EGI Council have:

• Established processes to coordinate operations, user communities, security, integration, and service management
• Access to reports and documentation on policies, information procedures, best practices, data gathering or Operational Tools
• The opportunity to develop their own teams working groups, task forces and shared practices
• Facilitated access to existing knowledge